3 Ways to Use AI to Be More Considerate

If you know how to speak your mind and share your thoughts, creativity is easier than ever. But do you know what else is easier than ever? Showing compassion.

Why? Because we now have a tool that can help us be more thoughtful, intentional, and considerate. With that in mind, today's newsletter is all about how you can use ChatGPT to give an extra boost to someone's day—how to use AI to make business interactions more empathetic, insightful, and reassuring.

Three Ways to Use AI to Be More Considerate in Business

As service providers, our job is to supply clients with the right tools to cross the river to where they want to go. But the journey across isn’t always straightforward. To keep with this river-crossing analogy, here are three compassionate ways to showcase your empathy and build stronger client relationships:

1. Building a Bridge of Communication

"Personas" are a buzzword in AI for a reason. The better we understand how someone thinks, the better we can communicate with them. Like mind-mapping, personas help us anticipate a client’s thought process.

For example, does your client:

• Make decisions based on data or emotions?

• Follow their heart or require clear proof of investment?

• Need direct communication or a more nurturing approach?

Once you identify these traits, you can pre-code a persona into ChatGPT. Now, before sending an important email or market update, you can test how your persona would react to your message. AI can highlight areas of confusion, potential concerns, and ways to improve clarity.

Try this prompt: "Analyze the following email for my persona (insert persona). Tell me what they like about it, what they dislike, and how to better communicate to remove any confusion they might have."

By laying out the bridge in a way that perfectly fits your client’s mindset, you strengthen the foundation for successful communication.

2. Anticipating Their Needs & Providing a Map

Guiding a client from Point A to Point B is standard in any industry. But what happens once they arrive? Owning something—whether a house, a business, or a car—comes with new responsibilities, ones they might not even be aware of yet.

As a thoughtful service provider, you can go the extra mile by anticipating what they will need on the other side.

For example:

• A new homeowner might not realize they need a home maintenance checklist.

• A first-time buyer with a baby on the way might appreciate a baby-proofing guide.

• A retiree downsizing might benefit from a list of home safety modifications.

Instead of spending hours compiling these checklists, you can use AI to generate them in seconds. Even better? ChatGPT connects to Canva, so you can turn text into a beautifully designed document with ease.

3. Preparing for the Weather: Helping Clients Navigate Anxiety

Some clients worry about everything—every small decision feels like a storm rolling in. Others are too detached, unaware of the major steps they need to take. Both scenarios require careful handling.

You can use AI to preemptively ease concerns and prevent late-night, anxiety-fueled messages. AI isn’t a therapist, but it does have access to a vast amount of published expert insights on communication, psychology, and behavioral patterns.

If you know your client is prone to overthinking, you can build an emotional “umbrella” into your communication strategy.

Try this prompt: "Act as an angel. Analyze the psychological nuances an anxious (insert age) would feel while buying a home. What level of communication and hand-holding would resonate strongest with someone who (describe your client)? List key preemptive actions I should take throughout the process to instill ease and confidence before they even know they are anxious."

By tailoring your messaging, you reassure clients before stress even arises, setting the stage for a smoother, more enjoyable experience.

Final Thoughts: AI Is a Tool—Its Impact Depends on the User

AI isn’t inherently good or bad. It’s simply a tool, and like any tool, its impact depends on how we use it.

If you use AI to make someone's experience better, smoother, and more thoughtful, then it becomes a powerful force for good.

So, let’s build strong bridges, provide clear maps, and ensure good weather for those we serve. The future of business isn’t just about efficiency—it’s about deepening our ability to connect, support, and uplift one another.

Let me know how you’re using AI to add an extra layer of care to your business. I’d love to hear your thoughts!

Let's chat again soon...

Gibz